Commonly asked questions

Passwords are automatically added to FreeNetPass in near real time.

It may take up to 15 minutes for your password to activate depending on network conditions.

Troubleshooting

Step 1) Wait 15 minutes after signing up.

Step 2) If your password still does not work, click here to get it sent to you.

Step 3) Wait 15 minutes to receive the e-mail.

Step 4) If you did not receive your password, or the password you were sent still does not work, try to enter a different page from our link list. Make sure you are entering the correct type of site (You need a Premium password to enter Premium sites)

Step 5) If you cannot get into any site after the above 4 steps, click here.